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Welcome to Baylor Scott & White Health Plan
Health plans and resources to serve Texans Better.
medicare advantage plans

BSW SeniorCare Advantage plans.

individual & family plans

ACA Marketplace plans and more.

employer group plans

Options for organizations of all sizes.

medicaid & chip plans

RightCare and FirstCare products.

Baylor Scott & White Health Plan brings together the best in member-centric care, backed by Baylor Scott & White Health — a name Texans know and trust.

Whether you're looking for a plan for yourself, your family or your employees, we can help guide you.

  • Medicare Advantage Plans

    Our Medicare Advantage plans are designed to coordinate with your doctors to help eliminate unnecessary expenses. We offer plans with $0 premiums and $0 copays on many mail order prescriptions. Get more information about our Medicare Advantage Plans.

  • Individual & Family Plans

    All of our Gold, Silver and Bronze Marketplace plans offer different coverage levels, deductibles and benefits tailored to individuals and families. And you'll enjoy access to more than 35,000 network providers. Learn more about our Individual & Family plans.

  • Employer Group Plans

    Healthy employees are happy employees. Whether you have two employees or thousands, our group health plan options include a wide range of cost-sharing options including varying levels of copay, deductible and coinsurance amounts and more. View plan details and service areas.

  • Medicaid & CHIP Plans

    STAR is a Medicaid program for low-income families, children and pregnant women and includes doctor visits, prescriptions and more.  In Central Texas, we offer Scott and White Health Plan STAR Medicaid plan. In West Texas, we offer STAR Medicaid plans through our subsidiary company, FirstCare Health Plans.

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Ready to enroll?

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Texas

Which areas do we cover?

Service Area Maps

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Looking for a healthcare provider?

Provider Search Tool

Interested in learning more?

Contact your insurance agent or call us at 844.633.5325.

Virtual Care 

MyBSWHealth

Receive care from the comfort of your home, or anywhere in Texas, 24/7. Simply log into or...

Scan the QR code to download the app →

Download the app:

download the my bsw health app
 
 

More Information

Link Your MyBSWHealth Account
  1. Go to the .
  2. Select Baylor Scott & White Health Plan in the dropdown.
  3. Click Verify and Link.
Conduct an eVisit and get care fast
  • Enter answers to a few questions about your symptoms; it takes only 5 to 10 minutes
  • Receive a response from a Baylor Scott & White Health provider within one hour
  • Prescriptions (if needed) will be sent immediately to your preferred pharmacy
Schedule a 24/7 Care Video Visit
  • Schedule your appointment
  • Talk with a Baylor Scott & White Health provider live about your symptoms
  • Visits are quick: Just 10 to 15 minutes
  • Prescriptions (if needed) will be sent immediately to your preferred pharmacy

my bsw health mobile app


Teladoc

Skip the trip to the waiting room. With Teladoc Health, you can talk with a U.S. board-certified provider within an hour by phone or video from wherever you are for non-emergency conditions like the flu, allergies and infections. Teladoc providers can also prescribe medicine if needed.

Teladoc is only available to members on the Live Well Premium and Live Well HDHP plans.

You can also get help for anxiety, negative thoughts and more. Choose a therapist or psychiatrist who fits your needs at a time that works best for you. Private therapists and psychiatrists are available from 7 AM to 9 PM daily.*

*Mental health care is available for members ages 13 and older.

1. Register


To register, be sure to have your member ID card handy and call:

2. Access Care


After registering, access care any of the following ways:

download the app

Get care anytime.
Even bedtime.

Now MyBSWHealth offers virtual care whenever and wherever you need it. Like right now. Or later tonight. Or even on Sunday. To get the care you need now, simply download the app.

Text BETTER to 88408

Scrubbing In takes Baylor Scott & White Health's more than 115 years of experience as a healthcare provider beyond the walls of our hospitals straight to you. It's where healthcare discussion happens every day with the people on the front lines of patient care: the doctors, nurses and medical staff who are saving lives and advancing medicine.

Texas-Sized Customer Service

Have questions, or want a little extra assistance? Give us a call at 866.334.3141 (TTY: 711)

Oct. 1-March 31: 7 AM to 8 PM daily (closed major holidays)
April 1-Sept. 30: 7 AM to 8 PM weekdays (closed major holidays)

Baylor Scott & White Health Plan
1206 W. Campus Drive
Temple, TX 76502

customer service

Marketing Complaints

We take marketing misrepresentation allegations seriously and encourage you to contact us to report marketing complaints or concerns. So that we may complete an effective investigation, please provide the name of your sales agent or broker when submitting a complaint. You may also file a complaint with CMS at 800.MEDICARE.

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