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24/7 Self-Service Portal

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Please choose from the options below to access your Member Portal or view the User Guide for instructions:

  • If you are a FirstCare Health Plans Marketplace, STAR Medicaid or CHIP member in West Texas, visit FirstCare.com.
  • If you are a RightCare from Scott and White Health Plan STAR Medicaid member in Central Texas, visit rightcare.swhp.org.

Please choose from the options below to access the correct Employer Portal or view the User Guide for instructions:

Please choose your patient's coverage type from the options below to access the correct Provider Portal or view the User Guide for instructions:

  • If you are a FirstCare Health Plans Marketplace, STAR Medicaid or CHIP provider in West Texas, visit FirstCare.com.
  • If you are a RightCare from Scott and White Health Plan STAR Medicaid provider in Central Texas, visit rightcare.swhp.org.

Please choose from the options below to access the correct Portal or view the User Guide for instructions:

  • If you are an agent or broker with FirstCare Health Plans (FirstCare) business (Commissions through first quarter 2022), visit FirstCare.com.

Portal Features

Here's a quick look at the various features provided:

  • Provider and Pharmacy Finder
  • ID Cards
  • Copays and Coinsurance
  • Deductible and Out-of-Pocket
  • Claims
  • Authorizations
  • Additional Documents and Resources
  • Enrollment Tools
  • Invoices
  • Commissions
  • Group Reports
  • Document Search
  • Message Center
  • Detailed Account Search and Information
  • Document Search
  • Authorization Request and Search
  • Reporting Features
  • Message Center
  • Claims Search
  • ID Card Features
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